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Terms of Use

Please read our Terms of Use carefully to avoid any descripancy.

Terms of Use

General Debris Box (Please check the price list in your area for max weight limit): Household debris, construction debris, sheetrock, metal, wood, plastic, cardboard, and yard waste. No dirt, bricks, rocks, concrete, kitchen wastes, or hazardous wastes allowed.

Clean Dirt (No weight limit): Dirt only. No rocks, bricks, concrete, or sod allowed.

Clean Concrete (No weight limit): Concrete only. No wet concrete, re-bar, wires, bricks, rocks, or dirt allowed.

Concrete and Bricks Mixed (No weight limit): No wet concrete, bricks, or debris allowed.

Exceeding max weight limit: General debris content exceeding the max weight limit will be automatically charged an overage fee of $100 per tonne.

Surcharges: Tires: $25 each, Mattresses, Sofas, box springs and appliances: $75 each. TV, computer monitors: $30 each
No hazardous material or wet waste. The Customer represents and warrants the materials being placed in the equipment. Wastes that are radioactive, volatile, highly flammable, explosive, biomedical, infectious, toxic, or hazardous material cannot be put in the container (i.e. fluorescent lights, PCB ballasts, oil filters, 5-gallon barrels (OK if empty and open on the ends), acids, ammunition, anti-freeze, asbestos, batteries, explosives, gas tanks, gasoline, hazardous chemicals, insecticides, medical waste, paints-stains-varnishes (drained and dry paint cans OK), paint thinners and solvents, pesticides - garden chemicals, poisons, propane tanks and motor oils). Extra charges are imposed if these items are found in the container.

Charges and Capacity: The maximum tonnage included in each package is listed under the price of the content you order. You will be charged for any excess tonnage at $100 per extra tonne. Any additional charges and/or fees for the excess tonnage and/or prohibited or restricted items (including excluded waste and restricted items) will be charged automatically to your credit or debit card. In the event such additional charges and/or fees are incurred, such charges and/or fees may appear on a subsequent invoice from the original charge.

Contamination: The inclusion of any materials not meant for the equipment type as described may result in cost alteration. Any loads rejected by the landfill are subject to a contamination fee. The customer is solely responsible for the equipment’s contents.
Overfills and Offloads: The customer is required to observe the fill line on the side of the equipment. The contractor will not haul equipment with debris protruding from the top or equipment that surpasses the weight restrictions for public roads and highways established by the Ministry of Transportation. In this event, the customer is responsible for its offload and may incur a $150 attempted delivery/removal fee should the contractor have to reschedule a time to return to remove the equipment.
Cancellation: Cancellations or changes must be made during office hours. Cancellations made any time before the delivery date will be subject to a $75 cancellation fee. Cancellations made on the scheduled delivery date will be subject to a $150 cancellation fee.

Delivery and/or Removal: Delivery and/or removal of the equipment is at the discretion of the contractor and is based on safety and accessibility. It is the customer’s responsibility to make the contractor aware of any overhead wires, low-hanging branches, narrow alleyways, and/or any other obstructions that may limit or prohibit the access to the location and/or equipment. If the contractor is unable to deliver and/or remove due to safety and/or lack of accessibility, the customer will be charged $120 attempted delivery/removal charge per occurrence. Any changes to the order much be made by 2pm the day before delivery or pick up. Deliveries and removals shall occur between the hours of 8 am and 6 pm. The contractor does not offer and will not guarantee a service time frame more specific than this 24hr window. Furthermore, the time of day the equipment is delivered will have no correlation on the time or day the equipment is removed. Pick-up will occur within 7 days after the end of the rental period.

Driveways and Parking Areas: The customer covenants, represents and warrant that any access/location provided for the contractor’s equipment is sufficient to bear the weight of all equipment and vehicles required to perform the services. The contractor shall not be responsible for damage to any pavement or accompanying sub-surface or any route reasonably necessary to perform the services herein contracted. In addition, the contractor shall not be liable for damages to pavement, utilities, property lawns, fences, shrubbery or other like exterior items.

Placement and Street Permits: If relocation is required at a time other than during a service, a $120 relocation fee will be charged. In the event the equipment is placed on the street for the duration of the rental perior per the customer’s request, or due to lack of off-street access, the customer is responsible for obtaining a street permit from the city or may be subject to a street permit fee from the contractor plus $50 admin fee.

Payment Terms: All orders must be paid in full either check, or cash at the time of delivery. A $50 fee will be charged for each returned cheque. Credit card customer: The credit card will be charged upon initial set up of the account and on the day of request for any subsequent services. Any additional fees incurred from previous services (overage, trip charges, inactivity) will able to charged to your credit card. A service charge of 1.5% per month or 18% APR will be added to all overdue accounts. You will also be held liable for all reasonable cost of collections and attorney fees.

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